Shipping policy

Cidyshaé Beauty

Thank you for shopping with Cidyshaé Beauty. We are committed to delivering your order safely and as quickly as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been received.

Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, shipments may be slightly delayed.

Shipping & Delivery Time

We currently ship within South Africa.

Estimated delivery times:

Major cities: 2–4 business days

Outlying areas:3–7 business days

Delivery times may vary depending on your location and courier availability.

 Shipping Costs

Shipping fees are calculated at checkout based on your delivery location.

From time to time, Cidyshaé Beauty may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can track your package.

Please allow 24–48 hours for tracking information to update.

 Incorrect Shipping Information

Customers are responsible for providing the correct shipping address at checkout.

If an incorrect address is provided, please contact us immediately. We cannot guarantee address changes once an order has been processed.

 Lost or Delayed Packages

Cidyshaé Beauty is not responsible for delays caused by:

* Courier companies

* Weather conditions

* Public holidays

* Incorrect addresses provided by customers

However, we will always assist you in tracking your order and resolving any delivery issues.

 Contact Us

If you have any questions regarding your shipment, please contact us:

Email: cidyshaebeauty@gmail.com)

Fast delivery across South Africa 🚚 2–5 business days.